Jewelxy Marketplace Pvt. Ltd. (“Company,” “we,” “us,” or “our”) is dedicated to protecting the privacy of individuals who interact with our website and utilize our services. This Privacy Policy outlines the types of personal information we collect, the purposes for which it is used, and the measures we undertake to protect this information. For users subject to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), this policy also describes additional rights and choices related to their data.

1. Information Collection

We may collect personal information, including but not limited to names, email addresses, phone numbers, and company details, when voluntarily provided by users through contact forms, registration processes, or communications with us.

1.1 Personal Information Provided by Users: We may collect personally identifiable information, including but not limited to names, email addresses, phone numbers, and company details, when voluntarily provided by users through contact forms, registration processes, or direct communications with us.

1.2 Automatic Information Collection: We may also collect certain technical information automatically when users interact with our website, including IP addresses, browser types, and access times, which may be used to improve user experience and service functionality.

2. Use of Collected Information

2.1 Service Provision and Enhancement: Personal information collected by the Company is used to deliver, maintain, and enhance our services, respond to user inquiries, provide relevant information, and manage ongoing communication with clients and users.

2.2 Marketing and Follow-up Communication with Consent: With the explicit consent of the user, we may use personal information to send marketing materials, promotional content, or follow-up communications regarding our services. Users have the right to withdraw consent at any time and may opt out of these communications by following the instructions provided within each message or by contacting us directly.

3. User Rights under GDPR and CCPA

3.1 Rights for Users in the European Union and California: Users covered by the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA) have various rights regarding their personal information, including the right to access, rectify, erase, restrict processing, and receive a copy of their data in a portable format. Additionally, users may object to the processing of their data and withdraw consent at any time. California residents have the specific right to opt-out of the sale of their personal information. Jewelxy Marketplace Pvt. Ltd. does not currently sell personal information; however, if this practice changes, users will be notified, and an opt-out option will be provided. To exercise these rights, users can contact us at support@jewelxy.com. We may need to verify users’ identities before fulfilling certain requests to ensure the security of their personal data. Responses to requests are typically provided within one month, as required by law.

4. Disclosure of Information

4.1 No Unauthorized Sharing: We do not sell, trade, or otherwise transfer personal information to unaffiliated third parties without explicit user consent.

4.2 Disclosure to Trusted Third Parties: Personal information may be disclosed to trusted third parties that assist us in operating our website, conducting our business, or servicing users, provided that such third parties agree to maintain the confidentiality and security of personal information.

4.3 Legal Compliance and Protection: We reserve the right to disclose personal information as required by law, legal processes, or to enforce our rights and protect the rights, property, or safety of our users and the public.

5. Data Security

5.1 Security Measures: We implement commercially reasonable physical, electronic, and administrative measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction.

5.2 Limitations of Security: While we strive to protect user information, no security measures are infallible. Users acknowledge and accept the inherent risks associated with data transmission over the internet and assume all responsibility for ensuring that personal devices are secured.

6. Cookies and Tracking Technologies

6.1 Usage of Cookies: Our website may employ cookies and similar tracking technologies to improve user experience, analyze usage patterns, and gather information on interactions with our website.

6.2 User Control Over Cookies: Users may manage or disable cookie preferences via browser settings. Disabling cookies may impact some functionalities of our website.

7. Third-Party Links

7.1 External Websites: Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these external sites, and users are encouraged to review the privacy policies of third-party websites prior to providing any personal information.

8. Children’s Privacy

8.1 Service Not Directed to Children: Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13 years of age.

8.2 Parental Control: If a parent or legal guardian believes that their child has

provided personal information to us, they are encouraged to contact us immediately. We will take appropriate steps to promptly delete such information from our records.

9. Contact Us

For questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at support@jewelxy.com